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Refund Policy

Effective 22 May 2026.

1. Our Service Promise

Our commitment at applyc5avisabali.com is to provide transparent, professional, and diligent visa consulting services for Indonesia. We promise to conduct an honest and thorough assessment of your eligibility for the C5A visa, ensuring you receive accurate information from the outset. Our dedicated team meticulously prepares all required documentation, cross-referencing every detail to meet the stringent requirements of the Indonesian immigration authorities. Following preparation, we handle the complete and timely submission of your application to the relevant Kantor Imigrasi (Immigration Office). It is crucial to understand, however, that while we guarantee the quality of our service and the integrity of your application submission, we cannot, and do not, promise government approval of your visa. The final decision on any visa application rests solely with the Indonesian government, and no agent or consultant can guarantee such an outcome. Our role is to maximize your chances through expert preparation and submission.

2. Refund Eligibility

Understanding the stages of our service delivery is key to our refund policy, which